Shipping & Returns

Shipping Policy

Here's everything you need to know about shipping your orders with us:

📦 Shipping Options:

🌍 Domestic and International Shipping:

We ship both domestically and internationally to bring our products to customers worldwide.
International shipping times vary by destination and shipping method chosen.

📬 Processing Time:

Orders are typically processed within 1-3 business days, excluding weekends and holidays.
Once your order is processed, you will receive a confirmation email with tracking information.

🚚 Shipping Times:

Standard shipping takes 3-5 business days for delivery.
Expedited shipping options are available for faster delivery, with delivery times ranging from 1-3 business days.

🔍 Track Your Order:

A tracking number will be provided in your shipping confirmation email.
Use this tracking number to monitor the status of your shipment and estimated delivery date.

📦 Packaging:

Your order will be carefully packaged to ensure safe transit and protection against damage.
We use sturdy packaging materials to safeguard your items during shipping.

🚪 Delivery to Your Doorstep:

Orders are delivered directly to the shipping address provided during checkout.
Please ensure the shipping address is accurate to avoid delays or misdeliveries.

🚛 Large or Bulky Items:

For large or bulky items such as banners or signs, special shipping arrangements may be required.
Our team will coordinate with you to ensure smooth delivery of these items.

📞 Questions or Concerns:

If you have any questions about shipping, delivery times, or tracking your order, please don't hesitate to contact us.
Our customer service team is here to assist you and provide updates on your shipment.

🌟 Thank You for Choosing Us:

We appreciate your trust in us for your printing needs.
Thank you for choosing PRINTMIZE for your orders, and we look forward to serving you.

Should you have any further questions or need assistance, please feel free to contact us at 757-505-7879 or support@printmize.com.

We're here to ensure your order arrives safely and on time! 🌟

We want to ensure you have a positive experience with us. Here's our policy on returns and exchanges for standard and custom orders:

🔄 Returns and Exchanges for Standard Orders:

If you're not satisfied with your standard order (business cards, flyers, banners, etc.), we accept returns and exchanges within 30 days of purchase.
The item must be unused, in its original packaging, and in the same condition as received.
Contact our customer service team to initiate a return or exchange.

🚫 No Returns on Custom Orders:

Custom orders, like personalized business cards or custom banners, are non-returnable and non-refundable.
This includes items with specific designs, sizes, or customizations requested by the customer.

🔍 Quality Guarantee:

We take pride in our products. If there are defects or errors on our part, please contact us immediately.
We'll work with you to resolve the issue and ensure your satisfaction.

📦 Returning Items:

When returning an item from a standard order, securely package it and include a copy of your order confirmation or receipt.
You'll be responsible for return shipping costs unless it's due to an error on our part.

🔄 Exchange Process:

For exchanges, indicate the desired replacement item (if available) with the returned item.
Once we receive the returned item and confirm its condition, we'll process the exchange and ship the replacement.

🚫 No Returns on Costume Orders:

Custom costume orders, like themed banners or special event flags, are non-returnable.
Due to their personalized nature, we can't accept returns or exchanges unless there's a defect or error on our part.

📞 Contact Us:

Questions about our return and exchange policy? Need help with a return? Contact our customer service team.
We're here to assist you and ensure a smooth process.

🌟 Thank You for Understanding:

Your understanding of our policies allows us to continue providing high-quality and custom products.
Thank you for choosing us for your printing needs.

For return inquiries or to start the return process, contact us at 757-505-7879 or support@printmize.com. We're here to help! 🌟